What information do we collect?
We collect information when you subscribe to our newsletter, fill out a form, submit property information, or provide explicit consent for communications through opt-in forms.
We may collect non-identifiable data such as your IP address, operating system, and browser type using tools like Google Analytics to enhance browsing experiences. For more information, refer to Google Analytics' data collection policies.
When ordering or registering on our site, you may be asked to enter your name, email address, mailing address, or phone number. You may visit our site anonymously, but explicit opt-in is required for marketing communications.
We transfer information about you if Sankofa Properties LLC is acquired by or merged with another company. In this event, you will be notified prior to the transfer.
What do we use your information for?
The information we collect may be used for:
Transaction Processing: Your information will not be sold, transferred, or shared with third parties without your consent, except to fulfill requested services.
Communications: With your explicit consent, the information provided may be used to send transactional and promotional emails, respond to inquiries, or send SMS notifications.
SMS Messaging Program
By opting into our SMS messaging program, you agree to the following terms:
Program Description: Our SMS program provides updates, promotional offers, or service-related messages relevant to your inquiries and requests.
Opt-Out Instructions: You can cancel the SMS service at any time by texting "STOP" to our shortcode. Once you send "STOP," you will receive a confirmation of your unsubscribe status, and no further messages will be sent. To rejoin, sign up as you did initially.
Help and Support: If you experience issues with our SMS program, text "HELP" for assistance or contact us directly at [email protected] or (267) 805-7658
Carrier Liability: Carriers are not liable for delayed or undelivered messages.
Message and Data Rates: Standard message and data rates may apply. Contact your wireless provider for details.
Privacy Inquiries: For privacy-related concerns, please refer to our full Privacy Policy at
Mobile Information Sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How do we protect your information?
We implement industry-standard security measures to safeguard your personal data during transmission and storage. We require opt-in consent before initiating any marketing communications.
Do we disclose any information to outside parties?
Your personal data will not be shared, sold, or traded with external parties without your consent, except:
To trusted partners who assist us in delivering services, provided they maintain confidentiality.
When required by law or to enforce policies or protect rights, property, or safety.
Opt-In Consent and Messaging Compliance
We adhere to the guidelines for A2P 10DLC registration and messaging. By submitting opt-in forms on our website or through third-party integrations, you consent to receiving communications from us. Opt-out options are provided for SMS and email communications.
Third-party links and services
Our website may include links to third-party products or services. These entities have independent privacy policies, and we are not responsible for their content or data practices.
Remarketing
We use third-party cookies, including Google Adwords and Facebook, for remarketing purposes. These tools track previous visits to our website to display ads. All data collected complies with Google’s and Facebook’s privacy policies.
Children’s Online Privacy Protection Act (COPPA)
Our services are directed at individuals aged 13 and older. We do not knowingly collect information from anyone under the age of 13.
Online Privacy Policy Only
This policy applies to information collected online and does not govern offline activities unless explicitly stated.
Changes to our Privacy Policy
We reserve the right to amend this policy. Changes will be updated on this page, along with their effective dates.
Contact Information
If you have questions or concerns about this policy, please contact us via the methods outlined on our website.